Last Updated: September 1, 2025
Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the https://www.phoenixautodispatch.com website and the transportation services (collectively, "Services") operated by Phoenix Auto Dispatch ("us," "we," or "our").
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.
By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
Important Note: Phoenix Auto Dispatch operates as a transportation service provider that coordinates with a network of carriers and brokers. We are not a motor carrier but arrange for the transportation of your vehicle through our network of licensed and insured transportation providers.
Phoenix Auto Dispatch provides vehicle transportation services by coordinating with a network of carriers and brokers. Our services include:
All quotes provided are estimates based on the information you provide. The final price may vary based on:
We reserve the right to adjust quotes if the actual details differ from the information provided during the quoting process.
To secure your booking, a deposit may be required. This deposit is applied toward your total transportation cost. Deposits are generally non-refundable if you cancel after we have secured a carrier for your shipment.
We accept various payment methods including credit cards, debit cards, and electronic transfers. The remaining balance is due as specified in your service agreement, typically upon delivery of your vehicle.
We reserve the right to change our prices at any time. Price changes will not affect orders that have already been confirmed.
You may cancel your shipment according to the following terms:
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:
You are responsible for preparing your vehicle for transport, including:
While we strive to meet all scheduled pickup and delivery dates, these are estimates only. Transportation timelines may be affected by factors beyond our control including:
You or your authorized representative must be present at both pickup and delivery to inspect the vehicle and sign the Bill of Lading. Any damage must be noted on the Bill of Lading at the time of delivery.
Carriers in our network are required to maintain cargo insurance as mandated by federal regulations. Phoenix Auto Dispatch is not liable for any damage that occurs during transport.
Any claims for damage must be filed directly with the transporting carrier. We will assist you in the claims process but are not responsible for resolving claims or making payments for damages.
To the fullest extent permitted by law, Phoenix Auto Dispatch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
The following items are strictly prohibited in vehicles during transport:
We are not responsible for any prohibited items left in the vehicle. Transport carriers may refuse to transport vehicles containing such items.
The Services and their original content, features, and functionality are and will remain the exclusive property of Phoenix Auto Dispatch and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Phoenix Auto Dispatch.
Our Service may contain links to third-party websites or services that are not owned or controlled by Phoenix Auto Dispatch.
Phoenix Auto Dispatch has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Phoenix Auto Dispatch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
We may terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at:
Phoenix Auto Dispatch
Email: info@phoenixautodispatch.com
Phone: (818) 330-4345
Website: www.phoenixautodispatch.com
Last Updated: September 1, 2025