Auction Pickup Workflow
Copart has a defined transporter workflow, so a successful pickup depends on more than giving a driver the yard address. The buyer should confirm the vehicle is paid and released, send the lot to the transporter through the current Copart process, and make sure the assigned driver receives the pickup information needed for the appointment and gate.
Get a Current QuoteCopart's current help guidance says a buyer can select purchased vehicles on the Payments Due page and use Send to Transporter. The transporter receives an email with instructions and access to the transportation workflow. Confirm the vehicle is fully paid and eligible for release before carrier dispatch.
Copart states that each vehicle uses a Gate PIN for pickup scheduling. The assigned transporter needs the correct lot and PIN information and should follow the appointment and check-in process provided by Copart. If a driver arrives without the required release information, the trip can become a dry run.
Copart advises buyers to arrange transportation quickly to avoid storage fees and notes that free-storage rules can vary by location. Treat the lot's current deadline as shipment information, not as an afterthought. If the deadline is tight, provide it before requesting dispatch.
Salvage and auction vehicles can have condition issues that matter to the transporter. Tell Phoenix whether the vehicle starts, rolls, steers and brakes, and disclose locked wheels, collision damage, missing parts, low clearance or other loading concerns. Photos can be especially useful for damaged lots.
Do not post a Gate PIN publicly. Share release information only through the parties who need it for the authorized pickup.
Copart's current U.S. guidance provides a third-party transporter workflow. The buyer should use Copart's current Send to Transporter and pickup instructions for the specific vehicle.
Do not assume that. Copart says storage rules may vary by location, so confirm the deadline shown for the actual purchase.
No. Phoenix Auto Dispatch is an independent customer-coordination service and is not affiliated with, endorsed by, or operated by Copart.
Use the quote form for current route, vehicle, equipment and timing details rather than relying on a generic national rate.
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