Hawaii → Mainland Planning
For a Hawaii-to-mainland shipment, Phoenix's normal plan starts with the owner/booking party—or a properly authorized person—handling the Hawaii terminal drop-off under the selected ocean carrier's rules. Once the vehicle reaches the mainland and is released, Phoenix can coordinate a separate lower-48 motor carrier from the mainland terminal to the customer's final destination when requested.
Get a Current QuoteFor Matson shipments from Honolulu, Hilo, Kahului or Nawiliwili to Long Beach or Oakland, current Matson instructions require title and registration documents to be provided before vehicle drop-off. If someone other than the registered owner delivers the vehicle, Matson currently calls for a copy of the owner's ID plus a notarized authorization letter from the registered owner(s).
If a lienholder is named, follow the ocean carrier's current lienholder authorization process. Phoenix should not send a transporter to the Hawaii terminal until the carrier confirms that the person presenting the vehicle is authorized.
Phoenix's ordinary workflow is for the customer, registered owner, booking party or specifically authorized representative to deliver the vehicle to the Hawaii terminal. A local auto carrier on the island should be treated as a special arrangement that must be accepted by the ocean carrier and local transporter before it is promised.
This keeps the handoff aligned with the documentation and identity rules that can apply at the Hawaii port.
Confirm operability, warning lights, keys, ground clearance, dimensions, fuel level, personal-property restrictions and EV/PHEV eligibility with the actual ocean carrier. Matson and Pasha do not publish identical acceptance rules.
When the vehicle reaches Long Beach, Oakland or another applicable mainland terminal, vessel arrival does not necessarily mean immediate release. Phoenix should wait for the ocean carrier's availability notice and verify the authorized pickup procedure before assigning a lower-48 motor carrier to collect the vehicle.
On the mainland side, a commercial transporter can often handle the terminal pickup when the ocean carrier's authorization process is satisfied. That is the leg Phoenix can more routinely coordinate as part of a mainland delivery plan.
The ocean carrier controls the ocean bill of lading, port release and vessel terms. The assigned motor carrier controls the separate mainland pickup/delivery Bill of Lading and road transportation. Phoenix coordinates the customer plan but does not merge those separate carrier responsibilities into one fictional continuous truck movement.
Do not assume that as the standard workflow. Phoenix normally plans for the owner/booking party or an authorized representative to handle the Hawaii terminal handoff. A separate island-side transporter may be reviewed only when the ocean carrier and transporter accept the arrangement.
Matson currently publishes an authorization process for this situation, including owner identification and a notarized authorization letter for Hawaii-to-mainland shipments covered by its stated requirements. Follow the current Matson instructions for the booking.
Yes, Phoenix can coordinate a separate lower-48 motor carrier after the ocean carrier confirms the vehicle is released and the terminal pickup requirements are known.
Use the quote form for current route, vehicle, equipment and timing details rather than relying on a generic national rate.
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