Owner-operators and small fleets that want a consistent back-office dispatch process without giving up control of their authority, equipment or lanes.
Phoenix provides back-office dispatch support to appointed motor-carrier clients so drivers can spend less time searching, calling and organizing paperwork while keeping control of every load decision.
Request Dispatch OnboardingShipper needing freight help?Owner-operators and small fleets that want a consistent back-office dispatch process without giving up control of their authority, equipment or lanes.
Carriers that want load research, broker communication, rate discussion, appointment coordination and document follow-up handled under a written carrier-specific agreement.
Carriers that can define equipment, lanes, rate targets, home-time rules and other operating limits before Phoenix begins sourcing opportunities.
Active carrier identity, USDOT/MC authority as applicable, insurance, W-9 and current contact information.
Equipment type, trailer specifications, payload limits, preferred lanes, excluded lanes, home-time requirements and scheduling constraints.
Factoring or billing workflow, broker packet requirements, minimum-rate preferences and the person authorized to approve each load.
Carrier onboarding begins with a written dispatch/agency agreement and verification of the carrier’s operating information and equipment.
Phoenix works only for the appointed motor carrier and follows the carrier’s stated operating criteria; the carrier may approve or reject every load opportunity.
Once a carrier approves an opportunity, Phoenix supports broker communication and administrative load coordination under that carrier’s authority.
Dispatch support for 53-foot dry van and compatible general-freight operations, with lane and rate criteria defined by the carrier before load sourcing.
View dispatch service →Dispatch support for refrigerated carriers where temperature requirements, washout expectations, appointment precision and detention risk need to be confirmed before approval.
View dispatch service →Dispatch support for open-deck carriers where dimensions, tarping, loading method, securement, commodity weight and site access can materially affect the load.
View dispatch service →Dispatch support for hotshot operations where equipment dimensions, payload, deadhead, partial-vs-dedicated fit and fast reload planning matter.
View dispatch service →Dispatch support for carriers providing tractor power where trailer ownership, pickup/drop procedure, trailer condition and equipment compatibility need to be clear before approval.
View dispatch service →Dispatch support for straight/box-truck carriers where interior dimensions, payload, dock height, liftgate capability and operating radius affect load fit.
View dispatch service →Carrier dispatch activity can require broker authority when the actual conduct crosses into brokerage. Phoenix's carrier-dispatch service is designed around a written carrier-specific relationship, carrier control, carrier compensation of the dispatch service, and carrier approval of each load. The carrier remains responsible for its authority, insurance, safety compliance, hours-of-service compliance, equipment condition, cargo securement, driver qualification and transportation performance. Service availability depends on onboarding review and the actual operating arrangement.